Return & Refund Policy
We want you to be happy with your purchase. If something isn't right, here's how returns work.
Returns
You have 30 days from the date you receive your order to request a return. To qualify, the item must be unused, in its original packaging, and in the same condition you received it.
How to Return an Item
Email us at VarenoSupport@gmail.com with your order number and reason for the return. We'll send you instructions on where to send it back.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect, in which case we cover the cost.
Refunds
Once we receive and inspect your return, we'll email you to confirm approval. Approved refunds are issued to your original payment method within 5–10 business days. Original shipping fees are non-refundable.
Damaged or Defective Items
If your item arrives damaged or defective, contact us within 7 days of delivery at VarenoSupport@gmail.com with your order number and a photo of the issue. We'll send a replacement or refund at no extra cost.
Order Cancellations
Orders can be cancelled free of charge within [X hours] of purchase, as long as the order hasn't shipped yet.
Non-Returnable Items
Gift cards and used or worn items (except in cases of defect) are not eligible for return.
Questions?
Contact us at VarenoSupport@gmail.com